Shipping policy

At Lá Q, we are committed to delivering your order as smoothly and efficiently as possible.

Shipping Coverage

We aim to serve customers across multiple regions and international destinations. Shipping availability for your location will be shown at checkout.

Processing Time

Orders are usually processed within 1–3 business days after payment confirmation.

During high-demand periods, launches, or promotional events, processing may take slightly longer.

Delivery Time

Shipping times vary depending on your location and selected shipping method.

Estimated delivery times are generally:

• Domestic orders: 3–7 business days
• International orders: 7–15 business days

Please note that these are estimated timeframes and may vary due to customs, carrier delays, or peak seasons.

Shipping Charges

Shipping charges are calculated at checkout based on your location and selected shipping method.

Customs & Duties

For international orders, customs duties, taxes, or import fees may apply depending on your country’s regulations. These charges are the responsibility of the customer unless otherwise stated at checkout.

Tracking

Once your order has been shipped, you will receive tracking information by email where available.

Lost or Delayed Parcels

If your order is delayed or appears lost, please contact us and we will do our best to assist you.

For shipping-related questions, contact us at:
[your email address]